I just installed 20.9.79 and Manager will not launch. Please advise. Thank you.

Apologies. I am using desktop edition with Windows 10 Pro version 2004 OS build 19041.508. I get no error messages…I click on the desktop icon and nothing further happens. There is no message, so I have no screen shot to offer. Thanks for your help.

Is that a 64-bit Windows or a 32-bit Windows?

It is a 64-bit Windows operating system.

Did you follow this Guide when installing: Install or update desktop edition on Windows | Manager ?

Yes, I downloaded the 20.0.79 version and followed the directions.

try running it from the command line, see if it outputs an error there

It looks like it has been installed correctly (it has been running fine for years). In case something is wrong, do you recommend completely uninstalling Manager and then re-installing Manager?

I did a “repair” that was offered by the 20.9.79 installation file, re-booted the PC, then attempted to open manager via “run as administrator”, and it now opens up. Any words of caution for me going forward from you? Thank you.

My only advice is to make regular, stand-alone backups.

The fact that you have to run as administrator for Manager to work sounds like you installed Manager to either the program files folder, windows folder or other folders that require admin rights to change files within that folder when you are running the program. Backup your data, remove Manager in…

Manager will not launch

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Manager will not launch

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