Journal Entry does not show Customers and Suppliers Names

1

When creating a new journal entry, the names of customers and suppliers do not appear in the drop-down list.

2

What edition (desktop, server, or cloud) and version number? What operating system and version?

3

This is being faced in cloud edition

4

Please answer the other questions. Also, what browser are you using?

5

Yes, in cloud edition.

6

Chrome, Firefox and Edge

7

Google Chrome. By the way, browser is irrelevant

8

None of the questions are irrelevant. Sometimes problems are traced to specific browsers, sometimes specific operating systems.

I cannot reproduce this problem. Have you restarted your servers? Do that here: https://cloud.manager.io.

9

Thanks a lot Tut, the server has restarted, the issue resolved.

10

Issue is fixed after restart. Many thanks @Tut

11

@Tut its happen on Desktop edition also. Customer name list not appearing in Journal Entry. Desktop version 21.3.55 Windows 10 64bit

12

Using version 21.3.58 customer names appear in my journal entry

13

@AYUB, update your software. There was a fix that could resolve your problem in v21.3.58.

14

Thanks, @Tut its ok now after the update