Hi
I just updated to the latest version and all my Journal Entries have been erased!
Is anyone else facing the same issue?
Installed WebView2, still the same.
Manager v 21.3.32
What is shown on the journal entry edit screen?
What version of Windows )eg 8.1 32 bit)?
This is an example of one of the Entry edit screens.
I’m not saving any changes in case the data is there somewhere and it can be restored.
Using Win 10 64 bit.
All the entries now look the same with just 2 accounts shown.
There were entries with 10 accounts but are now showing only 2.
@maneck any chance you could send me your database to lubos@manager.io ? Don’t worry, your journal entries have not beeing erased. It’s just that upgrade script failed for some reason so I’d need to find out why.
Sure, will do - just give me some time.
Link sent via OneDrive as that’s what I use to backup my Database files. It’s a single user version so I’m sure the DB hasn’t been corrupted due to multiple users accessing the same DB.
@maneck looking at your database, did you always get an error when opening your business?
Yup, started a year or so back. I just press F5 and the error would go.
That was an upgrade script. Basically when schema has changed, the upgrade script would fail to roll over data to newer version. I assume you had always some issues with upgrading where some bits and pieces would go missing and you’d have to re-create… is that correct?
When this happens, the software is meant to fail hard. You were not meant to be able to skip the error by pressing F5. I didn’t realize this was possible.
That is correct. Just yesterday I noticed that the Inventory Write-off had gone blank because the item quantities suddenly went missing from my entries. I fixed that manually by re-entering them.
Before that, the Tax Payable went haywire because in the Expense Claims, the default option changed to Amounts are Tax Inclusive. Had to fix that manually as well.
What’s the solution to my problem now? Can my Journal Entries be recovered?