DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Java Script Error


#1

I can’t create invoice, add new inventory, or click the “BACK” button…

Almost every box is not working efficiently.

What should I do?


#2

That really isn’t enough information for anyone to give an answer.

Which version are you using - Desktop, Cloud or Server?
What platform are you using - Windows, Linux, Mac?
What version number are you on?


#3

Thanks for writing…

It’s the Desktop version 18.4.2. And my operating system is Windows 7


#4

Was 18.4.2 working okay before this occurred or had you just downloaded 18.4.2.
You need to provide more information as to your circumstances around using Manager.


#5

Also, if there is any error message, post a screen shot of it and describe exactly what steps you took that produced the error.


#6

It was working perfectly okay before


#7

Then perhaps it is a Java or Java update issue.


#8


#9

This is what I get when I try to create new invoice


#10

What should do?


#11

It looks as though you are using a backup file - business name with date.
If you have another backup file (different date) try importing that and see if the problem persists.
Or, do a system restore for a date prior to the situation occurring.


#12

This has already been happening before I backed up the file.

When I downloaded manager in one of my PCs and imported the back up file, it worked. But it won’t work properly in this particular system. I even uninstalled and reinstalled manager in this system, but the problem has persisted.

I updated my windows, yet the same thing.

Please what more can I do?


#13

try the below steps and get back if it worked.

  1. reset the internet security level settings in your Internet Properties.
  2. make sure javascript is enabled in Internet Explorer.

#14

Thanks… I did that and it worked out just fine.