Facing problem customer opening balance, need to clear Starting balance of a customer. please reply me.
Edit the customer in the Customers tab.
I am using Manager for a new user. I am facing problem with customers opening balance issue, please help me about it.
I create a new customer, give opening balance, making a new invoice, generally opening balance + new invoice, but I see like as:
Opening Balance: 1479.00
less new invoice: 5763.00
but I want opening balance + new invoice
How can I solve this problem?
I do not find Issue Date in sales invoice,
If you want to give the Customer a starting balance of 1479.00, then you need to enter via Sales Invoices the unpaid sales invoices that make up that figure using the original dates, which will be prior to your Start Date.
Under Settings - Start Date enter the date you are using Manager from. If your end was Dec 31, enter Jan 1.
Also, delete any figure entered under the Customer - Starting Balance
Thank you very much for your reply. It very helpful. I want to know, my customer have credit balance with different invoice, I have a single amount as opening balance, then what can I do solve it, please reply me. like 14,79.00 is a single amount, do not have the invoice number. The balance is credit balance.
What are you saying , that your customer has both unpaid Invoices and a credit balance against an Invoice ?
Actually I started business before install the Manager software. So, my customer’s have previous balance, now I use Manager. So I want to post starting credit balance. In this case I face the problem, i need a solution. Please help me.
You need to clarify this with actual example otherwise your comments are riddles.
Sorry for dist rube you. Actually I want to add customers starting balance. Cause they have previous balance. When I give starting credit balance, then current new invoice price less from the opening balance. Like as below:
Customers starting Balance is: 15,000.00
new invoice amount is: 5,000.00
Total due balance will be: 20,000.00
I want this. but I found in software like as below:
Customers starting Balance is: 15,000.00
new invoice amount is: 5,000.00
Total due balance will be: 10,000.00
Please help me about this, how can I solve this problem.
As previously advised to you:
“If you want to give the Customer a starting balance of 1479.00, then you need to enter via Sales Invoices the unpaid sales invoices that make up that figure using the original dates, which will be prior to your Start Date.”
You keep confusing the information provided - when you say “When I give starting credit balance” - that means you owe them money but if they owe you money then its not a credit balance.
If they owe you money “then you need to enter via Sales Invoices the unpaid sales invoices”.
You can’t do this via Customers - Starting Balances
Thank you very much for your support. Would you please give a example as image, so that I may solve the problem.
As I said in the first response to your question, Edit the customer in the Customers tab. Near the bottom of the screen for the customer you will see a check box for starting balance:
- Check the box to indicate there was a starting balance on your Start Date. In the illustration, the Start Date is 1/1/2013.
- From a dropdown box that appears, choose Available credit or Balance due.
- A field will appear for the amount. Fill it in.
- Click Update.
As you have been told several times, do not use this feature if the starting balance is related to a sales or purchase invoice. Use it only if a credit or balance due exists from some other transaction, such as a price adjustment, refund, or overpayment. For all starting balances related to invoices, enter the invoices with dates prior to your Start Date.
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Dear Sir,
Thank you very much for your all support. As you told me I post available credit amount, but when I make a new invoice, then deduct new amount from the starting balance, but need to add starting balance with the new invoice amount. Cause I owe the amount from the customer, so, need to add with the new invoice with the starting balance. Please do not feel dist rube, actually I could not do it, so, again again I need your help.
Once the starting balance is set, you never change it.
If you owe the customer money, Manager will automatically apply any credit balance to the next invoice, reducing the balance due.
Set the starting balance for the customer. Then enter a sales invoice. You don’t need to worry about the starting balance once it is set. Everything is automatic.
look here my starting balance 14,186
new invoice 6,518.00
amount deduct 5000
due amount 1518.00
but here balance will be 20,704
pls check and advice.
look this my starting balance is 14,186.00
new invoice is : 5769.00
balance show 8,417.00
but balance will be 19,955.00
If the 14,186 is payable to you , DO NOT USE the starting balance, add that balance by adding Sales Invoices dated prior to your Starting Date.
Set your Start Date as 4/10/2017
Create Sales Invoices with dates earlier then 4/10/2017 for the amounts making up 14,186.00
Then past and current invoices will show on the statement
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Good morning, thank you very for all support. This way I solve my problem. If I need any support, I will be back to you.