DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Invoices market as not paid


#1

I have updated programme, but now I have invoices for June 2013 showing as not paid. I then tried to receive money to those invoices but it will not process.


#2

I also tried to go back to a previous backup but the problem is now there in all backups.


#3

Can you send your backup file to support@manager.io?


#4

I just changed my opening balance date from 1/7/2013 to 1/7/2012 and the outstanding invoices have disappeared.

Not sure what happened.

I did notice that when I had the opening balance set at 1/7/2013 I could receive money as long as I put it in after 1/7/2013, but the invoices were all paid in June 2013, so obviously we cannot go back beyond the opening balance date.


#5

Yeah, new version is getting a bit more aggressive with these opening balances. If you are using opening balances module and set the date for opening balances as at 01/07/2013 then all transactions before this date will be ignored. I just need to add some big warning into the program that transactions before opening balances date are ignored.

Question is, are you using opening balances as per http://www.manager.io/guides/miscellaneous/setting-up-opening-balances/? If not, just disable opening balances module altogether and then you don’t have to deal with this issue at all.