I recently made a new account to start fresh and rectify some issues with our old manager database.
We started off and added the inventory via GRN and then added the Purchase invoice. I have, for now, stopped because the inventory quantity is not showing in the inventory tab and instead of the inventory names some weird codes are showing when i try to edit the document (screenshot attached ).
If i open the GRN the item code is not shown at all
I have rechecked the documents thoroughly, waited for a week (hoping it might be an updation error or some other matter that would be resolved like i faced recently, but to no avail.
@Joe91 Using cloud edition, 21.3.61 Win 10
As you can see image number 2 shows the problem in the editing screen.
(A numerical and alphabetical code is being shown instead of the item name)
i am already working on another business with the same inventory, which is working fine. That’s why i think might be a bug. Have never encountered this before @lubos, pls check
I assume by “GRN” you are referring to a goods receipt. It helps to use the terminology of the program so others are not left guessing.
If you are carrying over your existing business, this was not the way to add inventory. You should have entered starting balances to match the ending balances from your previous records in Manager.
And those “weird codes” you refer to are UUIDs the program uses to identify the inventory items.
To get help, you are going to also need to show the Edit screen of an inventory item definition that is giving you trouble.
