Has anyone seen this or can help, brand new error trying to complete a tax Audit for the quarter?
Thank you.
Rexy
What edition - Desktop, Server, Cloud ?
When exactly does this error message appear - what action(s) do you take ?
Its on desktop version:
I Click Reports → Tax audit → put in the dates and a name for the audit and the error appears.
Never seen it before.
Thank you.
So I just saved and cloned the .manager file, re-opened it and it’s now working again.
Weird. But sorted, thank you.
Although you are using an old version, I still have placed this in bugs.
The reason being that there wasn’t any similar report since your version was out. This means that this bug wasn’t identified and could be hiding in plain sight in the current version as well.
However @Rexy-1, I urge you to take a backup and test this on another computer that has the latest version installed and see if the bug persists.
It is likely to be a database format / corruption error.
- Rectified by writing out a clean copy
- Difficult to reproduce so difficult to fix
- If wide spread uploading the corrupted database may help lubos however if rare the identifed solution could be tried by others
Thanks for the help team. I’ll download the new version, make all backups, and continue on.
I too think it was a one off- but I’ll keep an eye on it and report back if it happens again. So far so good, hasn’t presented itself again.