I use Manager for my electronics manufacturing business. I keep an inventory of component parts and use Production Orders to create finished assemblies from those parts. I sell quantities of those assemblies to a single customer… multiple sales go on a single sales invoice that is sent to him at the end of the month. This all works fine and inventory quantities are maintained properly.
Occasionally the customer sends back a failed assembly to be repaired. I’m trying to figure out the best way to handle this in Manager. Repairs use various parts from inventory that must be accounted for. Some posts in the forum suggest using a sales invoice for this, but ideally I would like to bill the repair as a single line item on the customer’s monthly invoice. He doesn’t need to see the specific parts used in the repair and I don’t want to burden him with extra paperwork.
I think I could make this work with Production Orders by creating a new inventory item, i.e. “Repaired PCB,” that would be incremented by a production order using the necessary parts and then sold back to the customer. Normally the stock level would be zero because the repair would be sold to the customer as soon as the production order is complete. I realize this might not be proper use of Production Orders but I don’t have any other ideas. Any suggestions would be appreciated.