Having problem in software after update

hello sir facing this problem how to solve it

i am trying change the folder but the software crush all the time what should i do to solve the problem . I’m worried wat if i lose my data.
please help

What edition are you using - Cloud, Desktop, Server?
What OS - Windows, MacOS, Unix?

In version 21.3.80 I have the following screen and the buttons work as expected

I’m using MacBook version 10.13.6 and desktop version software

Well, I will have to let an Apple User deal with this now - sorry, I know little or nothing about MacOS

okay please help me with perfect solution

First make a current backup if you have not already.

  • within Manager you can use the backup button. Or
  • in the iOS Finder goto your Application data folder and copy the businesses files there.

Also

And