Exchange rates broken in cloud edition


I just imported two desktop databases with working multiple currencies into the cloud edition, with exchange rate entries, and the exchange rate functionality is now broken for both databases in the cloud:

  1. There is no Exchange Rates submenu under Settings.
  2. If I “force” my way into the menu by manually going to [company][fileID], I am presented with the Exchange Rates submenu, however, this is what I see when I try to edit the exchange rates for any given day:


Here’s the HTML for the exchange rate entry field:

<span class="input-group-addon">1 EUR =</span>
<input type="text" class="form-control" style="text-align: right" data-bind="value: Rate" />
<span class="input-group-addon" data-bind="text: Currency().currency"></span>

You can see that it’s invisible on the page; when I first load the page, the EUR field shows up for a split second then disappears.

The functionality is busted and shows a significant currency exchange loss despite there being no apparent exchange rate entries.

Should be fixed in the latest version (17.8.24) but since you are on cloud edition, in order to get upgrade, don’t use cloud edition for 20 minutes.

Hey lubos,

Thanks for the quick reply. I can now enter exchange rates. However, the exchange rate loss is still a bit wonky in the cloud and mismatching currencies. We have a very simple $1,000 cash deposit that we returned, here are the entries in the USD petty cash account, which show correctly:


But here’s what I see when I go to Summary / Cash on hand / Petty cash (USD):


The bottom most entry is correct, that’s the incoming $1,000 converted into euros, then there’s an exchange rate loss as expected, however, the next entry shows €1,000 instead of ($1,000 converted into euros), and a negative cash balance.

The same database in my desktop client shows no exchange loss at all.

I don’t think your bottom entry is showing correctly - it appears to be misaligned.
You can’t have a debit and credit, there should be a balance figure.
The 1020.46 - 943.27 = 77.19 the negative balance.

I am not sure what is going on specifically, but there should be no balance whatsoever since there is no cash left - there was no conversion of currency, and if there was loss, it should be accrued, but not credited to a cash account.

I’m having the same issue on my desktop version (17.8.24), think is a bug.

Transactions detail in Cash accounts: (foreign currency)

It should be zero in the Summary: (base currency)

Manager is considering the same amount of the withdrawal both in base and foreign currency.

@danielgalindezm, I can replicate this problem. It occurs only in a Payment transaction in a Cash Account. I am using the Desktop edition, version 17.8.24

Example: Base currency is set to Euro and a Cash Account is set to VEF. Here is a payment.

In the Summary, the amount is not converted but shown as the same amount in the base currency.

A receive money transaction correctly converts the VEF amount to Euros.

The problem does not occur in a payment from a bank account.

Thanks @dcVest, you are right. Fixed in the latest version (17.9.4)

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