I just imported two desktop databases with working multiple currencies into the cloud edition, with exchange rate entries, and the exchange rate functionality is now broken for both databases in the cloud:
There is no Exchange Rates submenu under Settings.
If I “force” my way into the menu by manually going to [company].manager.io/exchange-rates?FileID=[fileID], I am presented with the Exchange Rates submenu, however, this is what I see when I try to edit the exchange rates for any given day:
Here’s the HTML for the exchange rate entry field:
Thanks for the quick reply. I can now enter exchange rates. However, the exchange rate loss is still a bit wonky in the cloud and mismatching currencies. We have a very simple $1,000 cash deposit that we returned, here are the entries in the USD petty cash account, which show correctly:
But here’s what I see when I go to Summary / Cash on hand / Petty cash (USD):
The bottom most entry is correct, that’s the incoming $1,000 converted into euros, then there’s an exchange rate loss as expected, however, the next entry shows €1,000 instead of ($1,000 converted into euros), and a negative cash balance.
The same database in my desktop client shows no exchange loss at all.
I don’t think your bottom entry is showing correctly - it appears to be misaligned.
You can’t have a debit and credit, there should be a balance figure.
The 1020.46 - 943.27 = 77.19 the negative balance.
I am not sure what is going on specifically, but there should be no balance whatsoever since there is no cash left - there was no conversion of currency, and if there was loss, it should be accrued, but not credited to a cash account.