Error after upgrading to Manager 18-4-53

1

Hello there,

Just wondering if someone can help me to go up and running after updating Manager to Windows Desktop edition v.18-4-53. It was running perfectly until the moment I’ve updated now it comes with an error

“The website cannot display the page”

Internal Error
18.4.63 (Desktop)
/start?FileID=89022f0f-ec5d-4d76-96f6-b079af3c4443
System.ArgumentException: token
   at ProtoBuf.ProtoReader.EndSubItem(SubItemToken token, ProtoReader reader)
   at ProtoBuf.BclHelpers.ReadDecimal(ProtoReader reader)
   at proto_46(Object , ProtoReader )
   at ProtoBuf.Meta.TypeModel.DeserializeCore(ProtoReader reader, Type type, Object value, Boolean noAutoCreate)
   at ProtoBuf.Meta.TypeModel.Deserialize(Stream source, Object value, Type type, SerializationContext context)
   at Manager.Serialization.Deserialize(Guid contentType, Byte[] content)
   at Manager.ApplicationData.Get(Guid entityId)
   at ManagerServer.HttpHandlers.Businesses.Business.Start.Get()
   at HttpFramework.HttpApplication.ProcessRequest(HttpRequest request, HttpResponse response)
   at ManagerServer.HttpApplication.ProcessRequest(HttpRequest request, HttpResponse response)

I’ve reinstalled it with most recent version v.18-04-63 still showing the same for this particular company another two company works fine after the update.

Regards

2

If it works some companies and not another, then the problem would seem to be with the data file rather than the program.

Have you a back-up where you can restore the business which is not working properly?

If you are using the Desktop version, having regular backups is VERY IMPORTANT - whether they are done manually using Manager or using the backup facilities of the operating system (Windows, MacOS, …)

3

No, unfortunately not, I’ve month old (until the end of March) backup and off-course that be the only remaining option may help after all other options have been exhausted.

5

This looks like minor database corruption. Are you able to send data file 89022f0f-ec5d-4d76-96f6-b079af3c4443.manager from your application data folder to my email address lubos@manager.io ?