I have been having trouble just recently whereas when I send an invoice via email the recipient is not receiving the email although a copy is being sent to my email address. Can someone help me work out why please. I am using 21.2.45. Thankyou.
If it reached one recipient then that means manager has successfully connected to your email server. This completely rules out faulty email configuration or a bug in manager.
I’d first check the spelling of the recipient email and if it checks out, then you have two other probable causes:
- Your recipient’s mail server is slow, in that case there’s absolutely nothing that you can do.
- Your message/email/domain is blocked by your recipient’s server. In that case you can contact the admin of your recipient and they should be able to sort you out.
Thanks for your response. This has only happening for the last couple of months, I’ve been using Manager for 4 years with no problem. It isn’t just one recipient it had been several different ones. Any other suggestions?
Thanks
Maybe you should check your spam score