in the delivery notes can you please separate the fields for the customer and delivery address?
often it is not the case that a customer requests delivery to their own different warehouse, but to a totally different party.
in this case the delivery business name, business address and business identifier are different to the customer details.
at present when the delivery note is created, it creates as below Customer Name Address (This is where we enter the delivery address including different business name and identifier) Business Identifier
the problem with the above is that when both the billing party and delivery party are totally different, the delivery business details are wrapped between the Customer name and the customer business identifier.
there is a field which gets the invoice number related to the delivery note. can this include the invoice date too?
Yeah, I can see how delivery notes won’t exactly work well for drop shipping.
I guess the easiest way to handle this in current version would be custom theme where you remove “customer name” altogether so only the address shows.
Going forward, maybe delivery notes should include both shipping and billing addresses. This way it would avoid confusion. Correct?
already had to create a custom theme splitting both customer and delivery details for the moment. but users who are not familiar with coding would be in a fix.
correct. even there have been many discussions adding delivery address to sales invoices too. that would give some consistency between all three sales tabs (sales order, sales invoice, delivery notes)
your thoughts on the second question i posted initially?
I Totally agree, could start from sales order to sales invoice to delivery note. Default shipping address can be entered in the customer set up and changeable on the voucher creation page.
There is another current discussion related to this: Different delivery notes - #5 by Frankie. The heart of the other thread concerns differences in what address, if any, shows on a delivery note depending on where it is copied from. The differences that now exist stem from the workflow imagined at the time delivery notes were first added to the program. Now they are being used for additional things.
It may be that all sales-related documents should have fields for billing and delivery addresses, possibly with checkboxes to tick when one is the same as the other. Delivery address might include a third-party name. That way, no matter what your work flow is, you can copy one form to another and have whatever information may be needed.
I suppose longer thought might convince me that all purchase-related documents need separate billing and delivery address, too. Everyone won’t use these, but some definitely will.