Customer Statement doesnt reflect previous payment

Customer Statement doesn’t reflect the previous payment/deposit

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It is impossible to say anything useful with so little information

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What information are you looking for? Typically, it is enough information for the accounting software to understand the issue.

12/17/2025 8316 - REAS Corp Business Checking Ch #2051, Deposit for Demo, HVAC, Electrical Works Craig Singer 30,000.00
02/15/2026 20225130 Craig Singer Project: 100-Year-Old Masonry Single-Family Residence Remodel 52,700.00 52,700.00

Customer Statements (Transactions)

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From To Customer Transactions Balance
View 12/01/2025 02/17/2026 Craig Singer 1 52,700.00
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Recheck the payments you made for this customer.. most likely you didn’t make the payment in this customer name.. Make sure your customer is already in your supplier tab and in payments mention to supplier and put his name from the list .. after that this supplier statement should be correct.

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Has the payment been marked as cleared?

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