When converting (copying) a quotation to a New Sales Invoice the title of the sales invoice does not change to sales invoice but stays as a Quotation. Cloud edition.
I cannot reproduce the behavior you describe. Are you sure you copied the sales quote to a sales invoice? I am thinking that you possibly cloned it by mistake.
Yes, I’m sure. See screenshots.
We started with Quotation 805 and when copying it to a New Sales Invoice it retrieves the correct invoice number (in this example #10273) but the title of the document is still Quotation.
Please can we have this looked at as a matter of urgency as we are unable to invoice until this has been fixed. Thank you.
Then.
I see what happened now that you’ve added screen shots. You have a custom title for your sales quote. When you copied it to a sales invoice, that also copied the custom title. Edit the sales invoice to remove the custom title and it will revert to showing as an invoice.
I have marked this as a bug and edited the subject to reflect the actual problem.
Thank you. We can see the issue now. We will untick the box manually on each converted invoice until the problem is solved. Thanks again.
Fixed in the latest version (21.4.11)
Thank you