Changes in receivable figures on cloud version compared to destop

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I IMPORTED THE SAME COMPANY ON CLOUD VERSION BUT I REALISED CHANGES IN THE RECEIVABLE FIGURES
MULTIPLE RECEIPT

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Yes, there’s been a change in the way receipts and payments work. If you want to enter a single receipt or payment for multiple customers/suppliers you cannot use a single customer/supplier in the Contact field. Instead, you should choose other.

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Thanks boss but per the picture i have shown above u could see that the destop version dont have receipt of 14,250 on the statement but the cloud version have and that receipt does not belong to that customer so i think something have trigged the changes and i want to know why because majority of my customers figures are not correct

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Could you share the edit screen of that receipt. Make sure to include the contact field as well as the lines.

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But there is a reason why it shows in ledger for that customer. Click Edit button on that receipt as @Ealfardan has suggested.

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Thanks boss
I have seen the problem on the desktop version (20.8.89) the payer is inactive and does not affect the posting of a transaction so when I imported into the new version where the payer is active in posting transaction it change the debtor on the account line to suit the payer

Initially I clone a transaction belonging to ACHIE and unknowingly I left the payer as ACHIE while the transaction belongs to TINA

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Two points, @AKWASI:

  1. Please do not post photographs of your screen. They are virtually unreadable. Use a screen capture feature of your operating system or a dedicated screen capture app.

  2. Update your desktop software. You are hundreds of versions behind. Many things have been changed and fixed during that time span.