DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Business Logo


#1

I just want to know what type of program can I use to upload my business logo. At this moment it only show a small box with an x in it when I print invoices.


#2

PNG, JPEG, GIF should all work fine. PDF, DOCX, TIFF won’t work. In which format is your business logo? If you are not sure, send your business logo to support@manager.io


#3

Hi… I’m having same issue. I can see the logo from the view option but when I print it’s not on the document.
My logo is in .jpeg and it’s 883 kb

Cheers


#4

My logo is a 160kb .png file uploaded from my computer and it prints out fine.
Maybe open your image in a photo editing program and save it as a smaller file size… see if that works


#5

Hi! Thank you for your answer.
I did what you suggested but nothing changed.
It is very strange because when I click view I can see the logo perfect, the problem is when I print.


#6

@VTS Actually I have 2 issues. One is the logo when I print documents and the another is one error when I send emails I couldn’t send them.

I deleted my logo and my email starts to work well. So the problem is my logo.
Do you have any idea about what could be happen?


#7

No, sorry I can’t offer any further explanation


#8

There were some discussions about problems caused by logos a couple of months ago. You might find something useful if you search this forum.


#9

If you like, send your logo to support@manager.io. I’ll have a look.