An ERROR occur during Print or PDF button

Im trying to print or PDF a year full of General Ledger Transactions, but error occur during Print or PDF

Error

<h1>Internal Error</h1><hr />Manager 26.2.20.3187<hr /><pre>System.TimeoutException: Navigation timeout of 30000 ms exceeded
   at PuppeteerSharp.Helpers.TaskHelper.<>c__DisplayClass6_0.<WithTimeout>b__0() in /home/runner/work/puppeteer-sharp/puppeteer-sharp/lib/PuppeteerSharp/Helpers/TaskHelper.cs:line 54
   at PuppeteerSharp.Helpers.TaskHelper.WithTimeout(Task task, Func`1 timeoutAction, TimeSpan timeout, CancellationToken cancellationToken) in /home/runner/work/puppeteer-sharp/puppeteer-sharp/lib/PuppeteerSharp/Helpers/TaskHelper.cs:line 101
   at PuppeteerSharp.Cdp.CdpFrame.SetContentAsync(String html, NavigationOptions options) in /home/runner/work/puppeteer-sharp/puppeteer-sharp/lib/PuppeteerSharp/Cdp/CdpFrame.cs:line 176
   at ManagerServer.HttpHandlers.Pdf.Post() in /home/runner/work/Manager/Manager/ManagerServer/HttpHandlers/Pdf.cs:line 41
   at ManagerServer.HttpHandlers.Pdf.Post() in /home/runner/work/Manager/Manager/ManagerServer/HttpHandlers/Pdf.cs:line 57
   at ManagerServer.HttpServer.<>c.<<Build>b__0_16>d.MoveNext() in /home/runner/work/Manager/Manager/ManagerServer/HttpServer.cs:line 277
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|7_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at ManagerServer.Authentication.UserResolutionMiddleware.InvokeAsync(HttpContext context) in /home/runner/work/Manager/Manager/ManagerServer/Authentication/UserResolutionMiddleware.cs:line 41
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddlewareImpl.<Invoke>g__Awaited|10_0(ExceptionHandlerMiddlewareImpl middleware, HttpContext context, Task task)</pre><p><a href="javascript:window.history.back();">Go back</a>

and after click print, Error code: Out of Memory

Please share the version you are using, try to Use Print > Save as PDF instead of the PDF button till this resolve from developer.

Same error

As i mention, same error, unable to save as pdf

after click print, Error code: Out of Memory

if you short the report period, then…

I tried both the Desktop Edition and the Server Edition on the same version v26.2.20.3187 on Windows 11. The Print and PDF buttons work properly.

1 Like

I think it has got to do with the size of the report ….

Yes, as he mentioned, after narrowing it down to 1 month, I am able to print or save it as a PDF.

However, I am only able to copy 1 year of data to the clipboard. Are we able to fix this?