A refund appears instead of the reference in the customer account statement
That text comes from what you entered in the top-level Description field on the sales invoice. In other words, Manager did not put it there; you did.
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You have shown a payment. The statement lists a sales invoice.
And why are you posting a payment to Accounts receivable? If the customer is paying a sales invoice, you should enter a receipt posted to Accounts receivable. Are you by chance refunding money the customer paid?
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@waleed, I have no idea what you are doing or what you are referring to. I cannot think of any reason to record a payment with a sales invoice. And Manager will never convert a reference number into anything but what it is—an identification of a transaction.