Payments made to the client are described presumptuously as a “Refund” in the description. Payments are not always refunds. Just the description “Paid” would be adequate and let the user explain why.
For example when you receive money for a client from another source or give a discount or an incentive or a cash-back etc. you don’t 'Refund the amount to him or her.
What are you referring to? Nothing in Manager is labeled as a refund unless you purposely label it that way. If you believe there is a problem, you need to illustrate it with screen shots.
When you make payments to Customer they are labelled as Refund in Customer statement. Same happens when you receive from your suppliers.
Please illustrate this with screenshots.
These are payments made to others creditors (doctors) from this account on behalf of the client. They were not paid as refunds to client.
Perhaps you didn’t notice me screenshot that came with the question. Take another look at my problem and my screenshot. I can assure that I am not dreaming. It does exist as you can plainly see in the screenshot. Please tell me that you at least tried to replicate the problem and failed before you answered. .
Look 2 or 3 cm down from your reply to see the screenshot that came with the question.
I have given you a solution. Payment Description Change from "Refund" to "Paid" - #3 by shahabb
Here is the process from start to finish in 6 slides. The last will be in the next message. Look at all 6 to see the whole
The last slide shows the Statement as printed in Reports. The description should be “Paid” but “Refund” pops up.
Thanks I see now that your solution works.
In fact the system does generate a default description “Refund” although you can change that to “Paid” or something else with a custom title.
Thanks for you email.
