ZATCA eInvoice Phase II Extension not read the amount

Hi Dear,

I’m using Manager io Server Edition version number 25.11.9.3101, I have issue with ZATCA eInvoice Phase II Extension, which not reading invoice amount and tax which not allowing me to send it to ZATCA

but QR code theme working perfectly

screenshot for QRcode

For Phase II, only invoices that have been reported to ZATCA will receive a QR code
Where did you get that QR code from?

From custom theme, the below screenshot

looking for response to solve the addressed issue.

Could you try using a different browser? The issue might be related to the browser cache. This problem already occurred a month ago, but it did not affect the eInvoice. The eInvoice remains valid with the correct amount.

As an additional note, you no longer need to use custom themes, unless you actually have your own custom themes.

I have tried from 3 different browser and I’m getting same issue, and I have removed the custom themes, and I tried again and still the issue going on.

”{
“serverResult”: {
“requestUri”: “https://gw-fatoora.zatca.gov.sa/e-invoicing/developer-portal/compliance/invoices”,
“requestType”: “Invoice Compliant Check”,
“statusCode”: “400-BadRequest”,
“clearanceStatus”: “NOT_CLEARED”,
“validationResults”: {
“status”: “ERROR”,
“infoMessages”: ,
“warningMessages”: [
{
“status”: “WARNING”,
“type”: “WARNING”,
“code”: “BR-CO-16”,
“category”: “EN_16931”,
“Message”: “Amount due for payment (BT-115) = Invoice total amount with VAT (BT-112) -Pre-Paid amount (BT-113) + Rounding amount (BT-114).”
},
{
“status”: “WARNING”,
“type”: “WARNING”,
“code”: “BR-KSA-EN16931-08”,
“category”: “KSA”,
“Message”: “[BR-KSA-EN16931-08]-Only one tax total (BG-22) with tax subtotals must be provided.Refer to Calculation of VAT .”
},
{
“status”: “WARNING”,
“type”: “WARNING”,
“code”: “BR-KSA-EN16931-09”,
“category”: “KSA”,
“Message”: “[BR-KSA-EN16931-09]-Only one tax total (BG-22) without tax subtotals (BG-23) must be provided when tax currency code is provided.”
}
],
“errorMessages”: [
{
“status”: “ERROR”,
“type”: “ERROR”,
“code”: “XSD_ZATCA_INVALID”,
“category”: “XSD validation”,
“Message”: “Schema validation failed; XML does not comply with UBL 2.1 standards in line with ZATCA specifications. ERROR: org.xml.sax.SAXParseException; lineNumber: 91; columnNumber: 11; cvc-complex-type.2.4.b: The content of element ‘Invoice’ is not complete. One of ‘{“urn:oasis:names:specification:ubl:schema:xsd:CommonAggregateComponents-2”:InvoiceLine}’ is expected.”
},
{
“status”: “ERROR”,
“type”: “ERROR”,
“code”: “BR-16”,
“category”: “EN_16931”,
“Message”: “An Invoice shall have at least one Invoice line (BG-25)”
},
{
“status”: “ERROR”,
“type”: “ERROR”,
“code”: “BR-CO-18”,
“category”: “EN_16931”,
“Message”: “An Invoice shall at least have one VAT breakdown group (BG-23).”
}
]
}
},
“approvalStatus”: “REJECTED”,
“success”: false,
“base64QrCode”: “”,
“decodedBase64QrCode”: “”
}”

It seems that you are not using either an Inventory Item or a Non-Inventory Item (for services) in your transaction.

Thank you, issue solved.