Dear Admin, My all balances have been changed of cash accounts and bank accounts. What is this? before 2 to 3 hours every thing was okay but now all my cash and bank balances have been changed. I am using online version of manager. Please help me out

please read this [image] [17.8.3] Added "Bank Accounts" tab More than one year ago, Bank Accounts tab has been removed and merged into Cash Accounts tab. The main reason was that both tabs were behaving the same way and it felt the right thing to do at the time. It seems like there is a major distinction between cash accounts and bank accounts which means they ought to be under their own tabs after all. [image] Terminology aside, we have “cash accounts” which are managed internally (petty cash, cash float etc.) and c…

I am not asking you why you have separated these two in two tabs. Although, I am happy to see this change but the issue is my balances have been changed automatically. For example i had petty cash with me 2000 now it is -300,000. all my cash accounts and bank accounts balances have been changed

i was pointing you to the topic where any problems regarding this is already being discussed.

Brother my issue is not mentioned i have read all conversations

this maybe a common mistake, but can you remember if you had selected the “this account is maintained by a bank” while making the bank account in previous version?

As you can see in the screen shot. Balance of 45,470 it was some thing else not just this one. All was something else and now these figures are not the one that were before. Until afternoon all balances were actual but now every balance has been changed. I did not do anything neither any other person [Untitled]

ok so you are in cloud version, and i think there are some issues with it which is being worked upon currently.

Yes i am in cloud version. Until few hours before everything was working perfectly fine. I did not have any problem. My all balances were exactly the same i wanted but i don’t know what happened. Every account of cash and bank balance have automatically changed and now i am too much worrying about it. What would i do now.

if you are the admin of your business, and if you had made a backup, download the latest desktop version, add that business and check if everything is okay. dont edit anything in the cloud version right now, until confirmation from @lubos comes, as that can mess things up. again, i am not the spokesperson for Manager, just a basic user, and this is my advice.

Yes i tried the desktop version. In that version everything is fine

What about my balances

Uncategorized

sharpdrivetek August 24, 2017, 1:41pm 2

please read this

Topic		Replies	Views
Cash account just disappeared Uncategorized	22	2661	August 31, 2017
[16.5.6] Merged bank accounts into cash accounts tabs Uncategorized	47	9845	November 2, 2016
Problem with customers account balances Uncategorized	36	997	April 27, 2021
[17.8.3] Added "Bank Accounts" tab Uncategorized	63	7925	September 15, 2017
User permissions and cash accounts Uncategorized	20	2688	November 17, 2017

What about my balances

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