Web services not working

[BFS]

Hi,

I have enabled the new functionality Web Services to pull exchange rates from the internet (see below):

However, when I click update, it should give me a new button (according to the guide below) but it doesn’t.

Has anyone had the same problem?

Thanks for your help.

BFS

[Manager_User]

Where is this from?
And what guide?
It is helpful if you use links not screenshots.
As we can see what you are talking about ourselves.