Auto Exhange Rate Dowload Issue

I have businesses that I am dealing with that have foreign currencies. I have set up both of them the same, but only one of them has the circle button that automatically checks the exchange rate for that day.

I have a year’s transactions to log and it will take ages to track the old exchange rates and manually input them for that year on each day. Can anyone advise why the auto button doesn’t appear?

Company that has the button:

Company that doesn’t have the button:

Hi Paul,

Please share screenshots of your Settings > Web Services > Exchange Rates in both businesses

Thanks Ealfardan. Can’t believe I forgot that it has to be activated.

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