Hi Support Team,
Since this morning, I’ve been facing issues with the PDF export functionality. The output is misaligned, and the fields I added are not displaying correctly. It appears that some bugs are affecting the layout and structure.
This is impacting document readability and needs urgent attention. Could you please look into this and advise on a fix or workaround ?
Looking forward to your response
Thank you,
Ali
Upgraded, but still same issue.
How do you expect help when you have not illustrated your problem?
I believe this has been caused by the removal of “Internal PDF generator” in version 25.6.19.2406
All themes which worked as intended for years, are now effectively broken visually
This feature appears to be missing as shown on the pictures below
Version 25.6.19.2405 below
Version 25.6.19.2406 below
I also believe this was removed in version 25.6.19.2405, and the icon was removed in version 25.6.19.2406
Indication to this is a 25MB software size drop during those versions which looks like it held the pdf generator
This is only a speculation though, but this change also affects me and our businesses which are now forced to either rewrite the themes, or find a backup from before 18th of June, as the manager data files cannot be downgraded once they are opened in a newer version of the software
We noticed similar issues at the end of last week. Our temporary fix / work around was to print quotes and invoices as PDF.
I’ve noticed today when doing invoices and quotes that the footer is no longer at the bottom of the page, its shows at the bottom of the text / line items.
We use a custom theme and have done for years so I’m not sure if this has an impact or not.
Currently using the Cloud version 25.6.22.2429.
