I have a client who i introduced to manager in Feb this year and they are using it well with all staff. Unexpect I was told that on 5 Oct 2023 their cashier as overage of 401,590 with i know is an error somewhere but i was not chance to help them review until today.
Today i was reviewing their sales and everything I need to check on and i detect that on 4 Oct 2023, cashier created a receipt and input price and qty but there are some mistake in the receipt which need to be modify by the management and was forward to the management for proper correction which was done by the right administrative.
After that, the receipt was later edited to include division to items that don’t choose division and updated. (Which means admin work on the receipt twice)
Today when I was reviewing, I could see that unit price is not more in the receipt so the total of the receipt is zero, that is why cashier is having overage on the 5 oct 2023. But what is not clear to me is that:
- All update done by the administrator show there is unit price in the receipt
- The administrator also correct some prices and qty in the first modification
- I checked through the history section and see that after cashier created the receipt, admin modify twice and during the twice modification there is price in the receipt
Screenshot image below
This image is when the cashier creates the receipt
The below image is the first administrative task of modification
The below image is the second administrative task on the receipt
The below image is the final result
I hope you all see that the price is in the receipt when the cashier creates it and when the admin edits it twice. Can someone please enlighten me on how prices disappear?