Hello,
I have two bank accounts through which I pay supplier payments in advance.
Payment rules are set, but when opening supplier transactions, I noticed that there are only advance payments from one bank account
Although the advance payments are correctly located in the second bank account
You need to post a screen shot of the Edit screen for a payment that doesn’t show, as well as the list where it doesn’t show.
First, when posting screen shots, please temporarily convert your language to English, which is the language of the forum.
Second, after doing that, please repost your second screen shot including the bread crumbs at the top of the window. We do not know what that screen shot represents or where it came from.
Third, you said in your first post that payments are missing from only one bank account but are correctly found in the second bank account. In your most recent post, you say the problem applies to both bank accounts. Which is it?
Fourth, it looks like your payment was never created. I can tell this because the Reference field still shows the checkmark for automatic sequencing. When you have things set up for automatic reference numbers and create the transaction, the checkmark disappears and the automatically applied reference number is shown in the field.
Fifth, you mentioned payment rules, which implies these transactions are entered by importing a bank statement. If you did not complete the import process, the transactions would not be created. Does your Bank and Cash Accounts tab show a column for uncategorized transactions? If so, read and follow this Guide: Import bank statements | Manager.
I have not always used the Manager in the past. But since the beginning of the year I started using it as an accounting program
So I wasn’t that interested in the details
It is clear from the photos that I have registered a prepayment for the supplier. But there is a difference in the balance between photo no. 2 and 3, Are the steps I have taken correct? Where I can’t find the prepayment in picture No. 3, but it’s It appears in picture number 2.
Your picture #1 shows you made a payment to a supplier you have named “CBR advance payments.” Is this supplier a special account? If so, what control account is it assigned to? And why are you making a payment to an internal account instead of an external supplier?
Picture #2 is a drill-down from the Summary page on an account named CBR. Is this a custom control account to which the supplier named “CBR advance payments” is assigned? Or is it something else? Whatever this account is, its balance after making the payment to it is 85,977.60 Dr. What this means depends on what group on the balance sheet CBR belongs to (Assets or Liabilities).
Picture #3 seems to be a drill-down on the balance of “CBR advance payments” in the Suppliers tab. But how did you reach this screen? It should have a Balance column at the right, but does not. What version of the program are you using? And why would you expect the two balances in #2 and #3 to match? They are showing different accounts.
It is difficult to tell exactly what you have done without seeing your entire chart of accounts. But it looks like you have tried to pay an internal account instead of the actual supplier (either directly to Accounts payable or to a special account).
