It is difficult to follow your narrative because of the terminology you are using. You initially referred to “the ledger view,” and “their invoice view.” What do you mean? The screen shots you show are from the (1) Customers tab listing, (2) a drill-down on the
Accounts receivable column (within the Customers tab) for customer ABC, and (3) a drill-down on the
Invoices column (also within the Customers tab) for customer ABC.
You then refer again to “the Invoice view,” but simultaneously mention a balance due, which is not included in the
Invoices drill-down listing you seemed to be calling the invoice view previously. That comment seems more appropriate to what you might see if drilling down from the Sales Invoices tab list on an individual cusotmer’s balance.
So please, in explaining your question, describe exactly where you are looking and how you got there. A safe approach is to refer to the page tag, which appears in gray if you activate the Learn how to… switch at the bottom. For example, this is the tag for the
So far, you have not shown anywhere the program gives any sort of balance for ABC as AED 176,296.52. So, despite what you have written, you have not actually illustrated any problem. Show us numbers that disagree.
While this will work, it was unnecessary and might lead to future problems, depending on what other transactions you enter. It is always good practice to specify receipts for individual invoices, when they are known. Your problem was that you specified excess receipts for two invoices.