DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Some 'Payee's are missing on Expense Claim function


#1

Regarding entering an expense claim, there are only 3 selections available under ‘Payee’ when infact there are 5 Suppliers. I have tried restarting the program, but it doesn’t make any difference.

I also tried typing in the first letter of the Supplier that I wanted to select (with case sensitivity), but that didn’t make any difference.

Any ideas? Cheers


#2

The Payee dropdown list is not a list of suppliers. It is an auto-complete aid that presents prior Payees containing the text you have typed so far. As you add more text, the list narrows.

I don’t know the exact criteria used to limit the list. But it never seems to offer more than 5 options. I believe the most recent Payees receive preference.


#3

Oh yes, I understand now.
Many thanks for that!