Selecting an Afterhours Rate in Billable Time

[compuit]

The Auto fill Hourly Rate works wonderfully most of the time. However we have been caught out where service people from time to time fail to recognise the Hourly Rate should be different if work carried out “Afterhours” for example.

We would like to suggest the possible introduction of a drop down or similar field in Billable Time for Customers configured with different hourly rates… and build on the comment below from a year ago.

@lubos

@Tut sure, you can always argue that defaults won’t work for everyone because their requirements are complex. But if this would be the reason for feature request to be invalid, then no defaults could ever be implemented. But we have default tax codes, default billing address, default prices on inventory items. Yes, it doesn’t work for everyone but it’s a good start that works for some.

This is the same. You can already set up global hourly rate for billable time in Form Defaults even though it would not be useful for most. Now, if we add ability to set default rate on customer level, then it’s becoming useful for more people. Eventually this will be extended further. One step at a time.

Anyway, the latest version (22.8.15) adds this.

A Billable Time entry image below to demonstrate

Helping the Tech get this Billable Time right can potentially generate more revenue.

[lubos]

I’ve seen similar requirement where different staff members (junior vs senior) charge different hourly rates to the same customer.

This will probably require new option where you could create custom rate types which could be an amount or perhaps multiplier on base rate.

[compuit]

Sure whatever materializes over time as long as it is simple for the end user and robust. Thank you.

[compuit]

Digging up an old thought here. Does anyone find value in the use case above? The ability to select a different rate in billable time, say selectable from a drop down or similar. Has someone found an alternate way to do this?