Saudi QR Code not reading properly

1

Good evening. I have a problem with my sales invoices. After printing them, I can’t read them with the mobile barcode scanners used by the tax inspector. I need help resolving this issue because the inspector has an appointment for a visit. My software version is 26.7.3.3650. It used to read perfectly, and now the transfer is also excellent. I need a ready-made template that can read the barcode on a mobile phone. Attached are a picture of the invoice and a scanned image of the barcode.

2

70423
704231170×2532 218 KB

3

IMG-9016
IMG-90161920×2560 1.29 MB

7

I tried merging your topic with the latest issue of the same type but that seems to have been resolve 2 months ago.

I created a separate topic.

8

I don’t think searching the QR code encrypted content would do anything.

Also, I tried scanning your code, but the image quality is not good enough.

Please provide a screenshot of the QR code alone.

Also, please provide the additional information, which is required to better understand your issue:

  1. Edition of Manager (i.e. Cloud, Desktop or Server)
  2. Is this Phase 1 or Phase 2 QR code? In other words, have you connected Managet to ZATCA?
  3. Are you using a Custom Theme?