I have made a copy of the company data to try. Would like to know what to do for the below;
Initially I use to use Delivery Notes, but now I no longer need it, so I Batch Delete all the Delivery Notes and closed the Delivery Notes Tab but the products which were delivered should be reduced from the “Qty on Hand” column in Inventory Items but it didn’t.
Under Customers tab, it shows that items are already delivered are being showed in the “Qty on Deliver” column. This is showing huge quantities of “undelivered” items which have been historically “sold” and have been delivered.
What needs to be done to remove the Delivery Notes and the the Inventory back on track?
Hope everything is explained properly. All help gratefully received.