QR Code Not Appearing on Invoice

22

Phase II is fine now with the latest extension — after reporting, the QR scans and validates correctly

The issue is only in Phase I
With the extension, the QR reads as registered with the correct VAT number but the total shows as 0
With a custom field the amount is correct, but shows as unregistered

So neither way gives a fully valid Phase I QR. Which is the correct setup
@Mabaega

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23

@Esllam_Rashwan

Click the Zarca eInvoice Extension button, take a screenshot of the QR code, then click regenerate and share the QR code in the edit form.

Additionally, inform about the edition and version of the manager you are using.

24

The localization feature has been removed from the manager; you will not find it in the new version of the manager.

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QR before/after Regenerate

The TRN and date come through correctly, but the invoice total and VAT both show as 0 (the invoice is actually 32,154), and Regenerate doesn’t change that.

Manager 26.6.7.3638

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26

I have tried both the Desktop and Cloud Editions of the same version. Both operate seamlessly.
VAT and Total are correctly displayed. QR Phase I has been executed correctly.

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@Esllam_Rashwan
Do you utilize items in your transactions, or only account and description?

27

Thank you yes it’s working as well right now :waving_hand:

28

Dear Developer,

I am currently experiencing an issue where the QR Code is not appearing on the invoice, despite it being generated and configured correctly within the system.

I recently downloaded and started using version 26.6.13.3642.

While checking the settings, I noticed that the Country Name is not displayed under Business Details. Could you please verify whether this is a known issue or advise how I can enable the Country Name field?

Thank you for your assistance.