Suddenly yesterday, no email would send via Manager Desktop edition. I updated my Manager program but this made no difference.
The following message in Red is displayed across the bottom of the screen whenever I try to send an email.
“An error occurred while attempting to establish an SSL or TLS connection. The server’s SSL certificate could not be validated for the following reasons: • The server certificate has the following errors: • The revocation function was unable to check revocation for the certificate”
I copied the screen and pasted it here, and the information down below also appeared.
Otherwise my email account is functioning normally.
The Manager" Check sending email" function works as expected.
A good look through the Manager Io email help topics yielded no solution, so in desperation I am putting it out here for suggestions that may fix the problem.
You tell us that the ‘Test email settings’ work as expected. Does the ‘Test email settings’ work when you have ‘Do not verify TLS certificate’ ticked? If so then I would expect the Manager email function to be working ok. Beyond this I can’t offer any further assistance. I personally using Gmail with an App Specific Password (setup via your Google/Gmail Account) and have no issues with emails in anyway.
I had no trouble sending Emails till after downloading the latest (at the time) desktop version of Manager on
14/09/2023 Content was created on 25/08/2023 at 9:54AM. I have since upgraded again after emailing ceased to work.
I then tried an old version on another computer and emails send perfectly.
Good morning.
I too am using gmail and i successfully sent a test email after getting an app specific password.
It only worked ONCE, and i was unable to send reports etc at all.
Does ticking or unticking the TLS Certificate button do anything ??
Forgive my novice…ry. Lol.
@dsscairtourer Thank you so much. I have had the same issue since the last update. I read your comment and disabled avg as well. Now also my email is sending. Thank you, at least now I have a starting point…