Banji
March 8, 2021, 3:41am
1
Hi,
I’m using the cloud edition, I type both English and Chinese in every document with Manager, but when I try to make the invoice to PDF, the Chinese doesn’t show. It’s ok when I print it out, just not showing in PDF. Is this a bug or system not support other language in PDF? I am a user of cloud edition for couple years, I remember it used to show Chinese in PDF.
Thanks
Tut
March 8, 2021, 3:52am
2
Can you post screen shots of the screen view of a transaction in both languages and of a PDF of the same transaction?
Banji
March 8, 2021, 4:24am
3
These two pictures are the same invoice, first one shows the normal view, and the second one is a PDF view.
Tut
March 8, 2021, 1:16pm
4
Thank you. This seems to have something to do with character sets. @lubos will need to look into it.
Banji
March 8, 2021, 6:18pm
5
ok, Thank you, will wait for your reply.
lubos
August 25, 2021, 1:26am
6
I’m removing this topic from bugs
category on the basis that this issue is in internal PDF generator which is now obsolete.
There is now new approach which doesn’t have this issue. So if you are affected, I recommend using the new approach.
Starting with version (21.8.51) I’m making ability to generate PDF documents within Manager obsolete. There are now two approaches to create PDFs within Manager.
New approach
Click Print button
[image]
Then use Save to PDF or similar option to create PDF document.
[image]
When sending emails, under Email Settings, the default sending format for new businesses is set to Link.
[image]
This will email recipient secret link to document which they can Print to printer or PDF themselves.
O…