I kind have a mess with a customer (or not )
I was checking aged receivables of my customers. I have a customer that in his Statement (Transactions) says he owe me: $15,593.20.
That screenshot above was taken from “Customer Statement Transactions Report”
Now, when I go to “Unpaid Invoices” this is what appears:
As you can see, it is showing that he owes me $11,492.00. It is not showing the same as Transactions report: $15,593.20. (Note:I don’t have any overpaid invoices with this customer).
And finally this is what Aged Receivables Report Shows:
I have few questions:
-Why, in Aged Receivables Report is showing me Less:Credit with $4,101.00? There is nothing overpaid or negative balance with this customer.
-How can I disappear those $4,101.00 from Less:Credit?
-How can I pay those $15932.20 (as the Transactions report shows) without overpaying an invoice (Because the open invoices give a total of $11492.20).
ALSO NOTE: Those $4,101.00 that are appearing in Lss: Credit, they were not showing few days ago. I noticed this on Friday last week.
I will appreciate your help.