Manager crashes when viewing customer statement in Arabic


When I try to view customer statement in Arabic (when Arabic is chosen from the preferences) then the Manager crashes before viewing the customer statement.


Works fine on my computer. Can you give more detail how it crashes? Any error message?


Yes, here is the message received from windows;

Problem signature:
Problem Event Name: APPCRASH
Application Name: Manager.exe
Application Version: 1.0.5276.2094
Application Timestamp: 5398632d
Fault Module Name: mshtml.dll
Fault Module Version: 8.0.7600.16385
Fault Module Timestamp: 4a5bda8a
Exception Code: c0000005
Exception Offset: 000a1133
OS Version: 6.1.7600.
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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It looks like the error is thrown by Internet Explorer. What version of Internet Explorer you have installed on your computer? Can you install the latest possible and try again?


yes, after updating IE that problem is solved. but when I changed the date and number format to Arabic (Saudi Arabia) then it gives this error on viewing customer transaction statement;

Internal Error

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Please report this error to

Also, please include the following information in your error report:

14.6.11 (Desktop)
System.ArgumentOutOfRangeException: Specified time is not supported in this calendar. It should be between 04/30/1900 00:00:00 (Gregorian date) and 05/13/2029 23:59:59 (Gregorian date), inclusive.
Parameter name: time
at System.Globalization.UmAlQuraCalendar.CheckTicksRange(Int64 ticks)
at System.Globalization.UmAlQuraCalendar.GetDatePart(DateTime time, Int32 part)
at System.Globalization.UmAlQuraCalendar.GetYear(DateTime time)
at System.DateTimeFormat.FormatCustomized(DateTime dateTime, String format, DateTimeFormatInfo dtfi, TimeSpan offset)
at System.DateTimeFormat.Format(DateTime dateTime, String format, DateTimeFormatInfo dtfi, TimeSpan offset)
at System.DateTimeFormat.Format(DateTime dateTime, String format, DateTimeFormatInfo dtfi)
at HttpFramework.Serialization.Serialize(Object o)
at HttpFramework.HttpHandler.ToUrl()
at ManagerServer.HttpHandlers.Template…ctor(HtmlResource resource, String title)
at ManagerServer.HttpHandlers.Businesses.Business.Table.Get()
at HttpFramework.HttpApplication.ProcessRequest(HttpRequest request)
at ManagerServer.HttpApplication.ProcessRequest(HttpRequest request)