Hi there,
i received a backup from my accountant, my pc has the latest update and his pc got older version
i founded that the FOREIGN EXCHANGE in my copy is RM +250k+ while in his copy is around RM -30k+
we are trying since few hours to find out but with no results.
thanks
You should always use the same version because you can not exchange any of the files. The accountant would need to use a backup from your Manager business(es) account(s) and import these into his PC that should have the same Manager version as you. At that stage there would be no differences.
What happens when you click the figure? The figure is clikable. It will lead you to how it was calculated.
it’s a bit confusing to me, because how if the accountant him self updated his version (he did) and the issue became on his pc as well?, my understanding that this is a numbers and accounts and shouldn’t have an issue with the updates of the platform
yes we are tracing the issue from there, but it looks got technical issue, we had even used different PC’s but still can’t trace the issue from where
Can you show screenshot what’s behind that figure?
Okay guys, thanks for the support. We have found where the issue is. It was basically because my accountant hasn’t fixed the exchange rate on the setting and it was on the default setting (1 USD = 1 MYR) while the actual setting was supposed to be (1 USD = 4.65 MYR), so once he did this setting, the app was well working.
Thanks a lot for your help and support. 
