I am encountering problems with the sales invoice. I am not sure whether it is a software bug or that I am missing something. I need advice.
Our invoices are set with a due date on the 10th of every month and would incur a Late Payment Fees of 5% after the due. In our school business, we issue new invoices every month to students to remind them of their tuition fee due. What I am encountering is that when a payment is made on the 11th on the actual amount (without the 5%), the invoice does not show a balance of the 5% to pay but showed “Paid in Full.” Even when I issue a new invoice for the following month, the late 5% of the previous month is no way to be found.
The followings are the Invoice, the confirmation of payment made on the 11th December and the summary of customer invoices issued.
- Invoice for Dec 2015 - Issue on 25/11/2015 with Due on 10/12/2015 (it is shown Paid in Full because Payment was made but on the 11/12/2015, see #2)
- Receipt confirming that the customer pay the invoice amount (minus the 5%) on the 11/12/2015
- Customer Invoice summary - 5% missing from the invoice dated 25/11/2015