For large prepayments - I have a prepayment control account with a few special accounts tied to it to clearly separate such items as “rent” and “insurance”. I book the annual invoice to the prepaid account/special account. I then create a recurring JE (under settings) with a start and end date to release 1/12 of the prepaid amount (annual) each month. Works great but only worth the overhead when large value involved.
@atha, your screen shot does not help with troubleshooting. Please describe exactly what happens when you click the Create button.
Also, update your software. You are using an old version. There was a short-lived issue with creating journal entries that was fixed.
Using the version 21.3.40, I have the following when I create a new journal entry
and then I can select the invoice if I want from a list of invoices
so journal entry appears to work as intended
Just rechecked and it solved. I was assuming that they were checked already because i was able to see them in my tabs. But when i clicked customised then they were unchecked
Glad you got it sorted although I I don’t understand exactly what you meant
Do you have a backup of the business data file which still behaves like that as what you describe sounds like a bug to me.
Let me check
He had the tabs appearing / listed as per normal, but under Customise those tab tick boxes were no longer ticked. On re-ticking them that resolved the issue.
The question is, how did those tick boxes became unticked - probably through one of the updates.