Invoices show paid when it has not been paid


I just started a new set of books. When I process an invoice, it shows as paid, although not a single credit or payment has been processed. How to fix please?

You need to supply more info, like OS, Manager’s edition and version, screenshot of edit screen of the invoice.

Windows 10 and just updated to the latest version

Actual invoice

  1. Please delete personal info as this is a public forum.
  2. Unit price of 0? As there’s nothing to collect (e.g. in the case of free samples), the system assumes the invoice is paid.
1 Like

because you didn’t show the value in the unit price