Internal error when clicking account balance in profit loss report

I have the following profit loss report
image

When I click the balance, for example “Penjualan dan Pendapatan Usaha”, I got the following error, why?

Please upgrade to Manager version v23.6.20.842 you use v23.6.19.839 as I can not replicate the internal error but noted that some were reported in bugs category and resolved in this version.

I use the online version, it’s always the new version right?

There may be a slight delay, so maybe by now you also have v23.6.20.842

You can always restart the cloud server to be sure that you have the latest. See screenshot from Obtain cloud edition customer support | Manager

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I restarted the cloud server, it worked, upgraded to the newest version, thank you

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