Yet the screen shot does not show that. It shows:
So it is not clear what you have shown—old status, new status, or something undefined. It is also not clear whether you originally had something, somewhere, set up as GBP=GBP. It sounds as though you might have.
FX was never originally set up on this account.
It only operates one currency (GBP) so the base currency selected was GBP and no FX activated. I only activated FX and set up the GBP=GBP after the post from Patch as an attempt to see if I could ‘force’ a fix - if the system was looking for another currency I thought perhaps I could give it a fake one. It didnt work, and the result (no change) is what was shown in post #9.
To be clear, I have since deleted the second GBP currency, and only show GBP base currency. So the current condition applied is only one base currency (GBP), no FX currency applied (see screen shot below), and all other screen shots below are without any second currency activated.
Sorry for the length of the following post, and I truly apologise for the hassle, and greatly appreciate your time and patience, but having gone through all of that, maybe I see the problem but still dont know the solution.
If you look at the Control accounts tab, I dont have a ‘built in bank account’. Is that the issue?? Not sure what I have done (and I did struggle to reflect what i wanted to see on the Summary page (ie the separate bank accounts), it being a test account before applying for Cloud version) so who knows what I actually did.
But if so, is there a way to fix it?
Anyway, if not the issue, here is the step by step response to your questions.
To understand what is happening for you, let’s go back to the beginning. Is the screen shot in your first post the same transaction as the Edit screen for the inter account transfer shown in post #5? If not, please repost Edit and View screens of the same transaction that you claim is not functioning correctly.
Yes it is, but for sake of clarity I repost the trail below. All IAT transfers show the same issue, but lets focus on the 31 March GBP295.16 “Div TMPL” transaction.
The edit screen 'Received in" autofills with GBP295.16 when I select the bank. I manually change the status to ‘cleared’.
The resulting IAT voucher shows the issue: “GBP 1.00 = GBP 0.00”.
Next, please explain exactly (step by step) how you got to the third and fourth screen shots in post #5. You seem to have at least one of your bank accounts assigned to its own control account. For the other, it is not clear. After explaining how you obtained these screen shots, repost them. But this time, include the bread crumbs (the blue hyperlinks) above both so we can see the paths you took to get there.
Lets start at the Summary screen, which shows two different bank accounts (and two different control accounts…I did struggle with setting these up and reflecting them on the Summary screen…is this where I went wrong somewhere??) because I always want to show them on the Summary screen.
Then clicking into the balance of each control account from the Summary tab we have Lloyds (GBP8098.03) and Share Center ( minus GBP 406.62)
Clicking into each of those balance in turn, you can see the transactions reflected Lloyds Dr 291.56 representing the inflow.
If I click on the Edit and View screens it brings me back to the following
And now to The Share Centre control account and bank account below, again correctly reflecting the Outflows (Cr GBP 295.16) from the bank account
Lets take a look at the bank accounts, you can see the balance do NOT equal the control accounts (presumably because the IAT postings have translated at GBP1 =GBP0)
First Lloyds bank account with its corresponding Edit and View screen
And now The Share Centre, again the balance not equal to the control account due to the IAT postings
And the two bank account Edit screens
Finally, show us the Edit screens from the Bank Accounts tab for these two bank accounts. If those include account numbers, obscure the account numbers so you are not posting private information. Without information on how these bank accounts are set up, it is not possible to reproduce the conditions that are producing what you see.
