Import an old file in newer software version

Hello,

I would like to import an old file generated with an old version of Manager. The file is NOV 2017. I try to import with the current version of the software 19.1.3 with no success. Any suggestions? thanks

Fabrizio

Did you add a business as described here in the section “Restoring from backup”: https://www.manager.io/guides/8890? If you followed those instructions and had problems, provide more information. What edition (desktop, server, cloud). What operating system? Did you get any error message? If so, post a screen shot of it.

Manager will import older data files and make any necessary conversions of the database structure.

hello, I tried with no success, this is the photo screen thanks a lot

Past Software Manager 2017 ( the file was NOV 2017)
Actual software Manager desktop 19.1.3
Actual System Mac OS high Sierra 10.13.2 (17C88)

If you are responding from email, understand that attachments are not carried onto the forum. You must log into the forum to upload images of screen shots.

Also, was your new version of Manager installed following these instructions: https://www.manager.io/guides/7116?