Import an old file in newer software version


I would like to import an old file generated with an old version of Manager. The file is NOV 2017. I try to import with the current version of the software 19.1.3 with no success. Any suggestions? thanks


Did you add a business as described here in the section “Restoring from backup”: Backup, restore, import, and transfer businesses | Manager? If you followed those instructions and had problems, provide more information. What edition (desktop, server, cloud). What operating system? Did you get any error message? If so, post a screen shot of it.

Manager will import older data files and make any necessary conversions of the database structure.

hello, I tried with no success, this is the photo screen thanks a lot

Past Software Manager 2017 ( the file was NOV 2017)
Actual software Manager desktop 19.1.3
Actual System Mac OS high Sierra 10.13.2 (17C88)

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Also, was your new version of Manager installed following these instructions: Install or update desktop edition on macOS | Manager?