How to change the status of the sales invoice from Overdue to Paid

1

Hi,
I am pretty new and have gone through almost the whole manual, but cannot find solution.
So I have 23 sales invoices, which show Overdue under “sales invoices”. I then added my bank statement and got receipts under the category Receipts. I have edited them all manually and they all should be paired with appropriate customer. However, if I go to Sales Invoices, they are still overpaid and on the main page appear on two different lines: “Accounts receivable” and “Cash and cash equivalents”.

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Can you please tell me, what am I missing?

2

Please show the edit screens of both the Sales invoice and the linked Receipt.

3

Hi,
Thanks for answering.
I am not sure which part of the screen you need, so this invoice shows Overdue.
This is Sales Invoice:

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4

And here is the Receipt of it here:

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5

As suspected you did not link the accounts receivable of the sales invoice with the receipt. To see what I mean open the view screen of the invoice and click new receipt. You will see how the entry should have been made.

6

Thank you so much for that! That solved my problem :slight_smile: