Help with this Internal Error

[ATMCAssociates]

I set the same email address for two businesses. Both were tested fine. But this error comes preventing the sending of emails. Could you clarify why it is so?
Thank you so much

[Joe91]

Can you clarify when and what actions you take to provoke this error?

Whaet editon of Manager are you using - Server, Desktop or Cloud?

[ATMCAssociates]

Cloud version. Nothing other than using the same email address for two businesses. Thanks

[Joe91]

Show the edit screen of the Email Settings page

I meant what causes the error to appear - what action did you do to provoke it?

Again, illustrate witha few screen shots

[lubos]

This is related to internal PDF generator which is no longer supported.

See: Internal PDF generator now obsolete

[ATMCAssociates]

Thanks a lot both. May know the solution please?

[lubos]

The solution is here:

Added ability to track whether email sent from Manager has been viewed

In the latest version (21.8.33) , Emails tab contains new Status column which can track whether recipient has viewed the email. [image] To enable tracking, go to Settings, then Email Settings and select Link in Format field. [image] When you view a document (e.g. invoice) and click Email button, Manager will attach to your email a box which contains summary of the document you are emailing with View button. [image] The recipient will see in their email client something like this: [image…

[ATMCAssociates]

That is great, but when I sent the link…link did not appear in the mail. Is there any security reason from Gmail for that effect? Please

[ATMCAssociates]

Now it is working however. Thank you so much for the prompt reply. Have a nice day.