Getting blank screen with no summary and menu

1

please see the attached screen shot. Manager opening the business with out any summary or menus.

screen
screen1907Ă—824 24.1 KB

how to resolve the issue.

(server trail edition v.22.3.42) file size 230 MB

2

That looks like you have not created any businesses or that you have not installed the server trial verison correctly

3

Thats the screen that i get after clicking the business link(file size 230 MB).

4

Show the screen that opens when you start Manager

5

screen 1
screen 11896Ă—657 31.5 KB

6

My knowledge of the Server version is very limited but I wonder if this is a problem of User permissions and logins

Can you open the business if you use the Desktop version?

How did you create this business file?

1 Like
7

How do you create business file ?
was using it for quite sometime.

8

Please help

9

No problem here so I guess the error is in the business file. Have you tried to open it in the desktop version as @Joe91 suggested?

10

yup same problem exists. checked with bakup file also same problem

11

done “vaccum” also no use.

12

Any chance you have older backups?

That way you could identify when the problem occured which might give some insight into the cause

13

That’s quite a large file, I think, 230MB

I wonder if that’s the problem ?

What operating system are you using?

I think this topic has got to the stage where lubos will have to get involved

14

What operating system are you using?
windows 10

I think this topic has got to the stage where lubos will have to get involved

yup me too feels like that…and that too at the earliest.

15

created a new restricted user and tried to open got the following error

Internal Error
Manager 22.3.42
System.AggregateException: One or more errors occurred. (An item with the same key has already been added. Key: df0e82d6-4848-4466-ad0a-51ba88fda23e)
—> System.ArgumentException: An item with the same key has already been added. Key: df0e82d6-4848-4466-ad0a-51ba88fda23e
at System.Collections.Generic.Dictionary2.TryInsert(TKey key, TValue value, InsertionBehavior behavior) at System.Linq.ParallelEnumerable.ToDictionary[TSource,TKey](ParallelQuery1 source, Func2 keySelector, IEqualityComparer1 comparer)
— End of inner exception stack trace —
at System.Linq.ParallelEnumerable.ToDictionary[TSource,TKey](ParallelQuery1 source, Func2 keySelector, IEqualityComparer`1 comparer)
at Manager.ApplicationData.Get(String entityId) in C:\projects\manager\Manager\ApplicationData.cs:line 172
at Manager.ApplicationData.Get(Byte entityId) in C:\projects\manager\Manager\ApplicationData.cs:line 109
at ManagerServer.HttpHandlers.HttpHandler.ProcessRequest() in C:\projects\manager\ManagerServer\HttpHandlers\HttpHandler.cs:line 154
at ManagerServer.Startup.<>c.<b__1_1>d.MoveNext() in C:\projects\manager\ManagerServer\Startup.cs:line 123
— End of stack trace from previous location —
at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.g__Awaited|6_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task)

16

However you look at it this is where your problem lies. You may have changed somewhere an item. I am not familiar how you were doing things but it almost seems you have been using batch update and made mistakes. As such I advise that you use an older backup version of your data that worked.