Failure Sending Email

Great, works again. The test button is still a good idea to test your custom smtp settings though…

Hello Lubos,

I have re-tried emailing an invoice with the gmail settings in my previous post and it still doesn’t seem to work.

i have used the same gmail account with the same settings in another application to do a similar thing and it works fine so I’m sure the issue isn’t with my gmail settings.

A diagnostic test button sounds like a good idea!

After various episodes of problems sending emails with correct settings (given I have sent emails with the current settings) I began to browse around the internet and learned that Yahoo SMTP only allows 20 emails per session. So after those 20 emails are sent, I have a whole day without sending emails until next morning that everything goes back to “normal”. I am in the process of trying to find another SMTP method but til then, I now know what the problem is. Maybe Gmail has the same restrictions.

I have the same problem. My manager says "the remote name could not be resolved " rpc.manager.io "
I googled the link and did exactly what it said and nothing happened. please help!!!

@lee.ann.nel, you need to upgrade to the latest version from http://www.manager.io

DocumentSaveException: Exception of type ‘Apitron.PDF.Kit.ErrorHandling.DocumentSaveException’ was thrown.

This is the error I get. I cant email an invoice nor print it nor save as pdf

@rol, try to upgrade to the latest version (16.11.46). If the issue persists, send me your accounting file to lubos@manager.io and mention on which document you get this error when trying to generate PDF.

Using Nodemailer with MeanJS and it is working perfectly fine.
Here is the snippet-
mailer: {
from: process.env.MAILER_FROM || ‘xyz@gmail.com’,
options: {
service: process.env.MAILER_SERVICE_PROVIDER || ‘gmail’,
auth: {
user: process.env.MAILER_EMAIL_ID || ‘xyz@gmail.com’,
pass: process.env.MAILER_PASSWORD || ‘password’
}
}
}

Don’t forget to allow less secure apps if you are using Gmail.

Hope it helps…

Manager is such a great program. I’m so grateful for it.

I’ve also had problems with ssl but fortunately I was able to figure it out.

The first thing one needs to do is change the port on your mail client e.g change email settings on outlook from account settings/more settings/advance tab to use port 587 for smtp then choose auto or TLS for encryption type.

Once you have done this go to your manager program /settings.
Under email settings fill in the details of the outgoing server that you have on outlook, then check ssl and smtp server requires authentication. Lastly change the port to 587

Thats how it worked for me.

From reading the comments, it seems the port is only changed on Manager and not on the email client as well e.g Thunderbird, Outlook etc.

Hope this helps

Hi
I am having issues with gmail as well. I have followed what you all have said above. with the exception of changing the port on the email client. As it is Gmail and I do not know how to do this. The message i get is failure sending email.

We use G-suite but I am not the admin t o G-suite can this be fixed at the admin level?
my settings
host smpt.gmail.com
port 587

Can you help please.

No, this cannot be fixed at the administrative level. You must correctly set up your own SMTP server. Read this Guide and follow appropriate links in it: Email transactions and reports | Manager.

hi there i am struggling with setup with test email for email setup

Check this out:
SMTP Forum Category

Start by going to the guides table of contents and scroll down to the email section

The first and last guides are particularly relevant to your question