Existence of invoice equal and opposite to invoice created

I have detected the existence of an invoice equal and opposite to the one created. I do not know how it was created but definitely the user did not create the duplicate. The attached gives more detail. The duplicate when viewed appears normal but on the transaction listing, it appears as payment. Something is wrong but I can not figure it out.
Kindly help.



Another instance of the issue.

Looking at the history for that invoice may clarify what has happened and when.

2 Likes